FAQ's
Find answers to Frequently Asked Questions!
How do I order a bike?
How can I buy your bike through my bike shop?
Vale does not sell via bike shops. We offer a direct service to customers.
How can I change my order after I have submitted it?
How can I choose my own colour scheme?
We will guide you through the paint design process. We have years of experience delivering concours quality paint jobs. In fact in our Carbon Bike Doctor business (Australia's leading carbon fibre repairer), they became so popular that we had to stop painting bikes. Painting old bikes is more tricky and relies on a lot of surface preparation and inclusion of detailing to create a new scheme or match existing paint. At Vale, we have the luxury of a blank canvas. Nethertheless, we have certain design styles that we prefer. We can help guide you in the choice of paint designs to make your bike look great. Our signature paint style exposes multiple parts of the bike as raw carbon (with an appropriate UV protective clear coat) juxtaposed with parts of the bike painted. Logos are featured in raw carbon fibre, which highlights the properties of this unique material. Other customisation options include adding additional feature logos, or even your name in paint. We use DNA Paints for our paintwork. These paints are Australian made to suit our harsh sun, and there are many styles of paint to choose from. Although we prefer to use our own paint schemes, if you decide to have full custom paintwork, there will be an additional cost for the design and painting aspects.
How can I find out about frames available in stock for purchase?
Vale primarily do not pre-stock frames and build frames to order. However from time to time we may have a frame available which will be advertised on the website.
How can I get my bike made faster if I pay extra?
How can you work with my bike fitter?
How do I choose my components like wheels and groupset?
We will work with you to discuss your options for your components.
How do I find the right size bike for me?
How do I supply my own components like wheels and groupset?
How do you make the bike?
We make the bike through a combination of art and science. We believe that bikes should be first and foremost expressions of individuality expressed as art forms. However they must be functional and this translates into the design and build of the bike. The bike is built using proprietary carbon composites techniques and processes.
How much will my frame cost?
How would I arrange shipping?
Shipping can be arranged by a courier service. We have been sending bikes by courier for years. If the bike is properly packed for transit, it will arrive safely and undamaged.
What do we cover in the Interview?
What experience do you have with Carbon Fibre?
Our co-founder Tristan Tucker's real world composites commenced building high performance carbon fibre yachts including Grand Prix Maxi (Alfa Romeo, Morning Glory, Wild Oats, Leopard III) & Americas Cup yachts at McConaghy Boats in Australia, then Volvo Ocean Race yachts (Errickson Race team) in Sweeden, followed by helping to establish a sailing school for Oman Sail. Tristan then moved back to Australia to work on Carbon Hang Glider component development at Composite Creations. A lifelong cyclist, Tristan's goal was to build bikes, and he took on the challenge of working for Teschner Bikes to develop handmade Carbon Road Bikes . Tristan left Teschner in 2011 to co-found Carbon Bike Doctor, helping thousands of everyday cyclists, bike shops and insurance companies to get bikes safely back on the road. Tristan co-founded Vale Bikes in 2016 to continue his dream to bring to market the world's best handmade bike.
What is involved in the design process?
What is the “wait list?
What is your current wait time?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
What is your relationship with Carbon Bike Doctor?
Vale and Carbon Bike Doctor are "sister" businesses run under the same company structure "Carbon Bike Development Pty Ltd". We share the same facility and workshop. Carbon Bike Doctor is an independent bike repair service, while at Vale, we are focused on building our own brand of bikes. The two businesses co-exist happily with each other. Sometimes accidents are unavoidable. If the worst happens, we have the knowledge and skills to safely repair your bike.
What is your relationship with ENVE?
Vale Bikes are an official ENVE custom builder. We use the best ENVE carbon fibre to hand craft a Vale bike. This includes ENVE carbon fibre tubing & forks. As part of Vale's default inclusions, we supply ENVE handlebars, seatpost and stem.
How can you work with my bike fitter?
How do you make the bike?
We make the bike through a combination of art and science. We believe that bikes should be first and foremost expressions of individuality expressed as art forms. However they must be functional and this translates into the design and build of the bike. The bike is built using proprietary carbon composites techniques and processes.
How would I arrange shipping?
Shipping can be arranged by a courier service. We have been sending bikes by courier for years. If the bike is properly packed for transit, it will arrive safely and undamaged.
What experience do you have with Carbon Fibre?
Our co-founder Tristan Tucker's real world composites commenced building high performance carbon fibre yachts including Grand Prix Maxi (Alfa Romeo, Morning Glory, Wild Oats, Leopard III) & Americas Cup yachts at McConaghy Boats in Australia, then Volvo Ocean Race yachts (Errickson Race team) in Sweeden, followed by helping to establish a sailing school for Oman Sail. Tristan then moved back to Australia to work on Carbon Hang Glider component development at Composite Creations. A lifelong cyclist, Tristan's goal was to build bikes, and he took on the challenge of working for Teschner Bikes to develop handmade Carbon Road Bikes . Tristan left Teschner in 2011 to co-found Carbon Bike Doctor, helping thousands of everyday cyclists, bike shops and insurance companies to get bikes safely back on the road. Tristan co-founded Vale Bikes in 2016 to continue his dream to bring to market the world's best handmade bike.
What is the “wait list?
What is your current wait time?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.
What is your relationship with Carbon Bike Doctor?
Vale and Carbon Bike Doctor are "sister" businesses run under the same company structure "Carbon Bike Development Pty Ltd". We share the same facility and workshop. Carbon Bike Doctor is an independent bike repair service, while at Vale, we are focused on building our own brand of bikes. The two businesses co-exist happily with each other. Sometimes accidents are unavoidable. If the worst happens, we have the knowledge and skills to safely repair your bike.
How do I order a bike?
How can I buy your bike through my bike shop?
Vale does not sell via bike shops. We offer a direct service to customers.
How can I change my order after I have submitted it?
How can I find out about frames available in stock for purchase?
Vale primarily do not pre-stock frames and build frames to order. However from time to time we may have a frame available which will be advertised on the website.
How can I get my bike made faster if I pay extra?
How can you work with my bike fitter?
How do I choose my components like wheels and groupset?
We will work with you to discuss your options for your components.
How do I find the right size bike for me?
How do I supply my own components like wheels and groupset?
How much will my frame cost?
How would I arrange shipping?
Shipping can be arranged by a courier service. We have been sending bikes by courier for years. If the bike is properly packed for transit, it will arrive safely and undamaged.
What do we cover in the Interview?
What experience do you have with Carbon Fibre?
Our co-founder Tristan Tucker's real world composites commenced building high performance carbon fibre yachts including Grand Prix Maxi (Alfa Romeo, Morning Glory, Wild Oats, Leopard III) & Americas Cup yachts at McConaghy Boats in Australia, then Volvo Ocean Race yachts (Errickson Race team) in Sweeden, followed by helping to establish a sailing school for Oman Sail. Tristan then moved back to Australia to work on Carbon Hang Glider component development at Composite Creations. A lifelong cyclist, Tristan's goal was to build bikes, and he took on the challenge of working for Teschner Bikes to develop handmade Carbon Road Bikes . Tristan left Teschner in 2011 to co-found Carbon Bike Doctor, helping thousands of everyday cyclists, bike shops and insurance companies to get bikes safely back on the road. Tristan co-founded Vale Bikes in 2016 to continue his dream to bring to market the world's best handmade bike.
What is involved in the design process?
What is the “wait list?
How can I change my order after I have submitted it?
How can I choose my own colour scheme?
We will guide you through the paint design process. We have years of experience delivering concours quality paint jobs. In fact in our Carbon Bike Doctor business (Australia's leading carbon fibre repairer), they became so popular that we had to stop painting bikes. Painting old bikes is more tricky and relies on a lot of surface preparation and inclusion of detailing to create a new scheme or match existing paint. At Vale, we have the luxury of a blank canvas. Nethertheless, we have certain design styles that we prefer. We can help guide you in the choice of paint designs to make your bike look great. Our signature paint style exposes multiple parts of the bike as raw carbon (with an appropriate UV protective clear coat) juxtaposed with parts of the bike painted. Logos are featured in raw carbon fibre, which highlights the properties of this unique material. Other customisation options include adding additional feature logos, or even your name in paint. We use DNA Paints for our paintwork. These paints are Australian made to suit our harsh sun, and there are many styles of paint to choose from. Although we prefer to use our own paint schemes, if you decide to have full custom paintwork, there will be an additional cost for the design and painting aspects.
How can you work with my bike fitter?
How do I choose my components like wheels and groupset?
We will work with you to discuss your options for your components.
How do I find the right size bike for me?
What do we cover in the Interview?
What experience do you have with Carbon Fibre?
Our co-founder Tristan Tucker's real world composites commenced building high performance carbon fibre yachts including Grand Prix Maxi (Alfa Romeo, Morning Glory, Wild Oats, Leopard III) & Americas Cup yachts at McConaghy Boats in Australia, then Volvo Ocean Race yachts (Errickson Race team) in Sweeden, followed by helping to establish a sailing school for Oman Sail. Tristan then moved back to Australia to work on Carbon Hang Glider component development at Composite Creations. A lifelong cyclist, Tristan's goal was to build bikes, and he took on the challenge of working for Teschner Bikes to develop handmade Carbon Road Bikes . Tristan left Teschner in 2011 to co-found Carbon Bike Doctor, helping thousands of everyday cyclists, bike shops and insurance companies to get bikes safely back on the road. Tristan co-founded Vale Bikes in 2016 to continue his dream to bring to market the world's best handmade bike.
What is involved in the design process?
What is the “wait list?
How can I get my bike made faster if I pay extra?
How do I supply my own components like wheels and groupset?
How do you make the bike?
We make the bike through a combination of art and science. We believe that bikes should be first and foremost expressions of individuality expressed as art forms. However they must be functional and this translates into the design and build of the bike. The bike is built using proprietary carbon composites techniques and processes.
What experience do you have with Carbon Fibre?
Our co-founder Tristan Tucker's real world composites commenced building high performance carbon fibre yachts including Grand Prix Maxi (Alfa Romeo, Morning Glory, Wild Oats, Leopard III) & Americas Cup yachts at McConaghy Boats in Australia, then Volvo Ocean Race yachts (Errickson Race team) in Sweeden, followed by helping to establish a sailing school for Oman Sail. Tristan then moved back to Australia to work on Carbon Hang Glider component development at Composite Creations. A lifelong cyclist, Tristan's goal was to build bikes, and he took on the challenge of working for Teschner Bikes to develop handmade Carbon Road Bikes . Tristan left Teschner in 2011 to co-found Carbon Bike Doctor, helping thousands of everyday cyclists, bike shops and insurance companies to get bikes safely back on the road. Tristan co-founded Vale Bikes in 2016 to continue his dream to bring to market the world's best handmade bike.